web hosting reviews

Web Hosting Reviews > lunarpages

Introduction

Founded in 2000, Lunarpages is proud of it’s one of the best customer support service in the web hosting industry, while all the other web hosting companies brag about their customer support, Lunarpages backups their claim with superior service & trained staff that can answer any questions asked.

Price Value

What you will find immediately when you visit Lunarpages website is that their website is very simple and guides you through their plans by giving you a very basic idea to the reader on what needs these packages are designed for. As opposed to other web hosting companies, Lunarpages will sell what exactly you need instead of trying to sell you services or features you will never need. Their first plan starts with a generous 35 GB of storage and tier-1 800 GB bandwidth per month.

Customer Support

Because Lunarpages talks so much about it’s customer service, web hosting top12 went ahead into a more conclusive review by trying out their customer service. First, we called their customer service support line and got a trial account setup with a valid phone number. This isn’t something all hosting providers do give, the wait times can be frustrating but Lunarpages had a very short wait time. Their staff were friendly by phone and email, they answer all your questions with effort put in the answer and treat you like a person, not a customer.

Reliability

While using highest quality brand names in their servers and having two datacenters powered by over 150 carriers which means fast response times all over the world. They also include their very own unique Active Response Protocol that monitors the servers 24/7 for any problems as well as monitoring your site; it detects problems early so that Lunarpages technical staff will always have the time to fix anything so you would never even know about a problem in your web hosting provider.

Our Recommendations

We find Lunarpages a very affordable and efficient company; they certainly know how to treat their customers properly and so say their testimonials. They even have a current special offer, they teamed up with Coffeecup and are giving more than 700$ worth of web design software for absolutely nothing!